Hartford Company Earns Perfect CIMS Score

The ISSA Cleaning Industry Management Standard (CIMS) certification program has quickly gained recognition industry wide as a valuable rating standard that distinguishes high performance cleaning service organizations. This designation defines cleaning service providers who have successfully met the certification challenge, as a definite “cut above” their competition. In addition, those service providers with this certification have experienced a positive impact on other areas of their organization such as sales & marketing, service, staffing, health & safety, and environmental stewardship.

RoVic engages clients at every level to provide tools and solutions that produce real results in the mastery of best industry practices and business goals. Our many value added services include consulting and collaborating with clients to achieve successful outcomes in all areas of their business. We develop strategies to provide efficient and quality service while managing labor, inventory, and operation costs. RoVic offers expertise in the area of work-loading process, a management tool that balances the work-load of an operation that is customized to meet the client’s budgetary and quality cleaning standards. We can also perform Green Audits, Customer Satisfaction Surveys, Training Programs and Quality Assurance Programs all geared toward meeting your business needs.

Not only did Capitol Cleaning Contractors, Inc. located in Hartford, CT successfully meet the CIMS certification challenge, they blew the doors off by receiving the highest score in the country of 100%!
Although initially hesitant to partner with an expert advocate through this process, Capitol Cleaning Contractors experienced firsthand the tremendous benefit of working with Gary Shapiro of RoVic, Inc. Gary Shapiro is one of several RoVic ICE (ISSA Certified Experts) who who have attained the status of being qualified to provide training & consulting services to cleaning organizations who seek compliance with this cleaning management standard.

“The CIMS Certification provides a standard that will give the customer a high degree of confidence that the contractor they hire will deliver consistent, quality service”, says Gary, one of RoVic’s several CIMS Experts.

Vektr Work Order / Inspection Program expands capabilities

RoVic is pleased to announce the addition of a Work Order Module for their popular Vektr inspection software.

• Our VEKTR work order/inspection program allows your staff to generate work orders at the same time as they complete their inspections and vice-versa. VEKTR saves time.
• VEKTR will automatically email work orders and or inspections to the correct department speeding up corrective actions.
• VEKTR can cc: your team members (administration, principals, etc) automatically. This keeps all of you informed.
  
• VEKTR has the ability to document work order/inspection action items with photos eliminating confusion.
  
• VEKTR reports run automatically on regular intervals to keep team members up to date on the status of the work orders and the results of the inspections. You get as much (or as little) information as you want. You have full control.
  
• Being a web based program, VEKTR allows you to view work order/inspection progress or results any time you want. This helps you manage your departments at your convenience.
  
• RoVic will teach your staff how to use your VEKTR program. This eliminates any learning curve.
  
• RoVic completes all of the setup for you. You start using this program the day it is installed.

For more information on Vektr contact George Dickerson 1.800.832.1013 or email him direct gdickerson@rovicinc.com